| Graduate Technology Consultant (GTC) | |
| Department: | Computing Support & Training |
| Job Class: | Student Job Class F |
| Hourly Rate: | $19.92 - $22.50 |
| Contact: | Croxen,Renee |
| Email: | croxen@bc.edu |
| Job Description & Requirements: | Be the first point of contact for members of the BC community seeking technology-related assistance! Successful candidates will have experience working in a tech-related field with a firm understanding of Windows/Mac OS and applications with a broad range of technical knowledge and creative troubleshooting skills.
Excellent verbal and written communications skills, including the ability to relay technical information in understandable terms to customers is essential. Ability to be proactive and patient in resolving complex issues. The ability to multitask and work under stress and time pressures is also important.
The Graduate Student Lead works as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. Activities include problem research, identification, resolution, follow-up, routing and escalation as required. Closely interacts with ITS Support Services and Walk-in Help Desk students to resolve issues efficiently and effectively. Actively contributes to the team by working collaboratively and identifying opportunities for enhancing support processes.
Job Requirements
Bachelor's degree and relevant technical qualifications.
- Experience working as an IT support professional or in a similar customer support role
- Excellent customer service skills
- Excellent problem-solving and analytical skills with an emphasis on superior customer service.
- Ability to diagnose and resolve a variety of technical issues
- Strong active listening, oral, and written communication skills
- Experience with a problem tracking or ticketing application
- Experience troubleshooting network connectivity and other data communications
- Configuration and support of email clients, protocols, and systems
- Some experience using LMS tools, i.e Canvas, Zoom, Panopto
- Experience configuring email/calendar and networking on mobile devices
- Knowledge of local and network printing
- Ability to document internal procedures
- Be able to work weekends 11am - 5pm.
- This is a two 6 hr shifts, Saturday and Sunday (12hours total)
- Position may also require additional hours and duties as directed by ITS management
Contact person: renee.croxen@bc.edu - please include a resume.
Student Employment:
The Graduate Student Lead works as part of a team that provides technical support via phone, walk-in, web forms, and e-mail for supported applications and IT services. (This position starts 8/1/26 and will continue through the academic year) |
| Skills & Competencies: | Students hired in this position will develop critical thinking, communication, teamwork, professionalism, leadership, and service to others skills.
Understand and leverage technologies ethically to enhance efficiencies, complete tasks, and accomplish goals. |
| Hours Per Week: | 20 |
| Job Span: | 8/2026 to 8/2026 |
| Programmer | |
| Department: | Production Operations |
| Job Class: | Student Job Class E |
| Hourly Rate: | $18.97 |
| Contact: | Heffernan,Jason |
| Email: | hefferj@bc.edu |
| Job Description & Requirements: | Title: Software Development Intern
Dept: ITS
Contact: Jason Heffernan (hefferj@bc.edu)
Job Description: Software Quality Assurance Automation Engineering - The focus of this role will be to work with a team of other QA engineers to automate a backlog of tests for EagleApps. Using AI and UI Automation tools to build a suite of regression tests to find bugs faster and relieve the overhead of manual testing.
Skills & Competencies: Proficiency in JS/TS, teamwork, communication, problem solving, curiosity, AI and a strong desire to learn. Familiarity with Playwright automation tool is a plus.
Hours per week: Summer - 20hrs (may continue through the academic year). |
| Skills & Competencies: | Students hired in this position will develop critical thinking, communication, teamwork, professionalism, leadership, and service to others skills.
Understand and leverage technologies ethically to enhance efficiencies, complete tasks, and accomplish goals. |
| Hours Per Week: | 20 |
| Job Span: | 5/2026 to 8/2026 |
| Administrative Assistant I | |
| Department: | Dean WCAS Administration |
| Job Class: | Student Job Class B |
| Hourly Rate: | $16.39 |
| Contact: | Brown,Christine |
| Email: | brownwn@bc.edu |
| Job Description & Requirements: | The Administrative Assistant provides administrative support to The Woods College of Advancing Studies at Boston College staff and faculty. The selected hire for this position is to start on May 18, 2026 for the Summer semester and will continue working in Fall 2026 and Spring 2027 semester.
Duties include:
- Greet and assist guests, answer phones, schedule meetings, and respond to all Woods college related inquiries
- Work on special projects for Woods Dean and Program Directors
- Prepare and send welcome packages for newly accepted students
- Write Donor Thank You letters
- Help with set-up for departmental meetings
- Check inventory for needed office supplies
Position requires strong interpersonal, communication and organizational skills, attention to detail, confidentiality, and multi-tasking abilities. |
| Skills & Competencies: | Students hired for this position will develop critical thinking, communication, teamwork, professioanlism, and service to others skills. |
| Hours Per Week: | 20 |
| Job Span: | 5/2026 to 8/2026 |
| Administrative Assistant III | |
| Department: | Human Resources |
| Job Class: | Student Job Class D |
| Hourly Rate: | $18.07 |
| Contact: | Rogers,Rebecca |
| Email: | rogerreb@bc.edu |
| Job Description & Requirements: | Working in HR Benefits division, students will be required to provide customer service, both in-person and on the phone, as well as data entry with a solid knowledge of Microsoft Office Suite and assisting the Benefits team as needed. Please submit a resume. |
| Skills & Competencies: | Students hired into this position will develop critical thinking, communication, teamwork, technology, service to others, and career and self-developmental skills. |
| Hours Per Week: | 33 |
| Job Span: | 5/2026 to 8/2026 |
| Administrative Assistant I | |
| Department: | Campus Recreation |
| Job Class: | Student Job Class B |
| Hourly Rate: | $16.39 |
| Contact: | Steelquist,Frances |
| Email: | steelfrn@bc.edu |
| Job Description & Requirements: | Outdoor Adventure Program Assistant - Assists with the overall organization, administration, and day-to-day operations of the program
Apply through following link: https://www.bc.edu/content/bc-web/offices/rec/about/student-employment.html |
| Skills & Competencies: | Students hired for this position will develop critical thinking, teamwork, communication, professionalism, and career & self-development skills. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Instructor | |
| Department: | Campus Recreation |
| Job Class: | Student Job Class F |
| Hourly Rate: | $19.92 - $22.50 |
| Contact: | Torres,Leonardo Jose |
| Email: | torresle@bc.edu |
| Job Description & Requirements: | Aquatics Instructor Certified for Recreation - Provide advanced athletic, recreational instruction with minimal supervision. See hiring department for specific duties and certification requirements. Apply through following link: https://www.bc.edu/content/bc-web/offices/rec/about/student-employment.html |
| Skills & Competencies: | Student hired for this position will develop leadership, critical thinking, teamwork, professionalism, and career & self-development skills. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Administrative Assistant I | |
| Department: | Campus Recreation |
| Job Class: | Student Job Class B |
| Hourly Rate: | $16.39 |
| Contact: | Ericson,Ryan |
| Email: | ericsory@bc.edu |
| Job Description & Requirements: | Marketing Program Assistant - Assists with the overall organization, administration, and day-to-day operations of the program.
Apply through following link: https://www.bc.edu/content/bc-web/offices/rec/about/student-employment.html. |
| Skills & Competencies: | Students hired for this position will develop critical thinking, communication, professionalism, teamwork, and career & self-development skills. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Administrative Assistant I | |
| Department: | Campus Recreation |
| Job Class: | Student Job Class B |
| Hourly Rate: | $16.39 |
| Contact: | Sullivan,Patrick J |
| Email: | sulliajf@bc.edu |
| Job Description & Requirements: | Business Program Assistant - Assists with the overall organization, administration, and day-to-day operations of the program. Ideally, a business or economics major. |
| Skills & Competencies: | Students hired for this position will develop critical thinking, professionalism, communication, technology, and career & self-development skills. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Undergraduate Research Assistant | |
| Department: | Ctr Corporate Citizenship |
| Job Class: | Student Job Class B |
| Hourly Rate: | $16.39 |
| Contact: | Soucie,Julie |
| Email: | souciej@bc.edu |
| Job Description & Requirements: | "Students will provide research support for corporate citizenship related questions from our
member companies. They will use company websites, CSR reports, and BCCCC research to answer knowledge requests. The student will also assist in updating data and company examples in our Issue Briefs. There may be some additional work on the corporate citizenship
database or member engagement. This position requires strong research and writing skills as well as an interest in CSR-related topics." |
| Skills & Competencies: | Assist with general office duties; computer use; may assist with training and/or supervisory duties. |
| Hours Per Week: | 1 |
| Job Span: | 5/2026 to 8/2026 |
| Graduate Marketing/Communications/Event Planning Specialist | |
| Department: | Dean CGSOM |
| Job Class: | Student Job Class F |
| Hourly Rate: | $19.92 - $22.50 |
| Contact: | Salanger,Kiersten |
| Email: | salange@bc.edu |
| Job Description & Requirements: | The Graduate Assistant will report to Assistant Directors of Graduate Admissions, and be a
member of the admissions team charged with recruiting and enrolling students in the various
graduate management programs.
Responsibilities include:
* Work with the Admissions team to manage the application and enrollment process
* Communicate with prospective and admitted candidates via telephone, email, and online
chat
* Meet face-to-face with candidates and conduct informational tours of the Carroll School
* Assist with communications and marketing to prospective and admitted candidates
*Assist with planning and execution of recruitment and yield events
* Manage specific projects related to the promotion of the Carroll School graduate
programs and the recruitment and enrollment cycles
*Work with the Admissions team to benchmark competitor programs
*Assist with other activities as needed
The position requires up to 20 hours of work per week, to be conducted primarily in the Graduate
Admissions Office during normal business hours. Start and end dates for each semester are
flexible based on student's class and finals schedules, travel plans, etc. Compensation is an
hourly wage of $21/hour. Please email Kiersten Salanger at salange@bc.edu |
| Skills & Competencies: | Communication, Teamwork, Leadership.
High attention to detail, demonstrate excellent
judgment, possess essential skills with computers and technology, and be comfortable working in
an office environment with a high level of confidentiality and discretion. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Residential Program Coordinator | |
| Department: | Summer School |
| Job Class: | Student Job Class E |
| Hourly Rate: | $18.97 |
| Contact: | Weston,Tori |
| Email: | westonto@bc.edu |
| Job Description & Requirements: | The Boston College Experience (BCE) is seeking Graduate Student Residential Program Coordinators who will be working closely with the BCE leadership team, to supervise student staff, mentor high school students, lead events and excursions, and support the day-to-day operations of the residence halls. Key responsibilities include: supervising and supporting undergraduate student staff of Program Assistants (PAs), mentoring high school students, leading residential programs and off-campus excursions, supporting residence hall operations, responding to student concerns, being scheduled in an on-call rotation, upholding Boston College policies, including Protection of Minors guidelines, and foster a community that promotes student growth, safety, and success. This role is a live on-campus position and provides valuable experience in leadership, student development, crisis response, team supervision, event planning, and program management. Evening, overnight, and weekend work is required. |
| Skills & Competencies: | Students hired into this position will demonstrate strong leadership, communication, and interpersonal skills and are comfortable working with high school students in a residential setting. They are organized, dependable, adaptable, and capable of managing multiple responsibilities in a fast-paced environment. The ability to exercise sound judgment, maintain professionalism, collaborate effectively with colleagues, and respond calmly to challenging situations is essential. Experience mentoring students, leading groups, planning programs, or supervising peers is beneficial. |
| Hours Per Week: | 40 |
| Job Span: | 6/2026 to 8/2026 |
| Administrative Assistant II | |
| Department: | Campus Recreation |
| Job Class: | Student Job Class C |
| Hourly Rate: | $17.21 |
| Contact: | Barr,Keenan |
| Email: | barrkee@bc.edu |
| Job Description & Requirements: | Member Services Attendant - Administer sales of memberships, program registrations, locker/towel services, guest passes, and more
-Monitor Department's email account and formulate responses to inquiries
-Answer phone calls and monitor/respond to Department's voicemail
-Responsible for expanded knowledge of building to respond to member and guest questions or concerns in person, over the phone, and via email
-Adapt to area changes on the fly and/or via monthly or semesterly staff meetings
-Lead training for new hires within the area
-Maintain a clean and neat work desk and office area
-Execute Emergency Action Plan by calling Police Department or clearing building in case of emergency
-Open and/or close the facility, with shifts as early as 5:30am and as late as 12am, including weekends
-Assist Professional Staff with other tasks, as assigned. Apply through following link: https://www.bc.edu/content/bc-web/offices/rec/about/student-employment.html |
| Skills & Competencies: | Students hired for this position will develop critical thinking, communication, critical thinking, teamwork, professionalism, and career & self-development. |
| Hours Per Week: | 0 |
| Job Span: | 5/2026 to 8/2026 |
| Web Specialist | |
| Department: | Ctr Corporate Citizenship |
| Job Class: | Student Job Class C |
| Hourly Rate: | $17.21 |
| Contact: | McGrath,William |
| Email: | mcgratwb@bc.edu |
| Job Description & Requirements: | This position assists the marketing team by preparing materials for various print and digital projects, ensuring
projects meet specifications, as well as maintaining design assets. |
| Skills & Competencies: | Candidates with experience in the Adobe Creative
Suite (InDesign, Illustrator, Photoshop) will be highly considered. |
| Hours Per Week: | 1 |
| Job Span: | 5/2026 to 8/2026 |